Open the Policy Before Account Setup
Our Privacy Policy covers the details you provide when opening an account, including contact information and the checks needed before account access. It also covers transaction records linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, plus technical details from the phone or
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browser you use. We use these records to connect your request to the correct account, investigate a stalled wallet status and protect the account from unauthorised access. We retain information only for the period needed for these purposes or for applicable legal duties. Access and eligibility
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depends on local law. If you want to ask about a record, request a correction or understand a cookie choice, use the contact path shown in your account and include the relevant date or account detail.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
